Membership FAQ

Being a SIFF member should be as simple as it is satisfying!

Troubleshooting

I’m a SIFF member, but why am I not seeing the discounted member price when purchasing movie tickets?

To see the SIFF member price ticket, sign in to your SIFF account first. To do this, click the Sign In button in the upper right corner of siff.net. If you select the Adult price ticket and then sign in to your account, the price will not automatically change to the member price. To learn more, please watch this video tutorial on how to unlock the SIFF member ticket.

I need help logging into my account on siff.net?

If you need help troubleshooting logging into your member account please contact our box office at boxoffice@siff.net.

How do I check if my membership is active?

Log in to goelevent.com using the same email and password you use for siff.net. Once logged in, choose "account" from the drop down menu at the top right corner.

On the left side of the account page, there is a link for "Your Memberships." Details about your current SIFF membership, including activation and expiration dates, are listed here.

How do I renew my membership?

If your membership is active, log in to siff.net or goelevent.com and select the “Renewal” membership type which will automatically appear. You may also have the option to upgrade your membership to a new level.

If your membership has expired, you can purchase a new membership and the level of your choice. The automatic renewal option will not appear, even if you have been a member previously.

To learn more about how to renew your membership, watch this video tutorial for more information.

I received a gift membership. How do I activate it?

The purchase of a gift membership generates an activation email that is sent to the purchaser. When they forward that email to the person receiving the gift membership, the receiver can activate their gift membership using the link or code contained in the email. For more information on how to activate and purchase a gift membership, please watch this video tutorial.

Why am I having trouble connecting my dual account?

If you are having trouble linking two accounts for your dual membership, you can reference these Instructions for Connecting Dual Memberships (PDF).

How do I access my digital membership card?

Your digital membership card can be accessed through goelevent.com profile. For detailed instructions on how to access your digital membership card, please review this Digital Membership Cards - How To PDF.

How many discounted tickets per showtime do I receive with my membership?

SIFF members can purchase as many tickets as they want to for each screening, but the quantity of discounted tickets members can purchase varies depending on membership level.

Individual, Senior, and Student level members receive one discounted ticket per showtime.

Dual and Dual Senior level members receive two discounted tickets per showtime.

How many discounted passes do I receive with my membership?

Individual, Senior, and Student level members receive one discounted pass per SIFF Festival, per pass type. SIFF Festivals include Seattle International Film Festival, SIFF DocFest, and Noir City. For example, Individual, Senior, and Student level members may purchase one discounted Seattle International Film Festival Film Pass and one discounted Secret Festival pass.However, they cannot purchase more than one pass of a particular pass type at a discounted rate.

Individual, Senior, and Student level members are also eligible for only one discounted Annual Pass.

Dual and Dual Senior level members receive two discounted passes per SIFF Festival, per pass type. For example, Dual and Dual Senior level members may purchase two discounted Seattle International Film Passes and two discounted Secret Festival passes. However, they cannot purchase more than two passes of a particular pass type at a discounted rate.

Dual and Dual Senior level members are also eligible for only two discounted Annual Passes.

Cost

What is the cost of SIFF Membership?

SIFF Memberships are $75 for individuals ($130 for two year individual memberships) and $130 for dual ($235 for two year dual memberships). Discounted SIFF memberships are $45 for seniors and students ($85 for two year senior memberships). Dual Senior memberships are $85 ($155 for two year dual senior memberships).

Are SIFF memberships tax-deductible?

Yes! SIFF memberships are partially tax-deductible. The concession punch card has a fair market value of $35.00 per card. Each member of your membership household is entitled to one concession card per year. The tax-deductibility of the following memberships are as follows:

Individual - $40.00 is tax-deductible
Individual (2-year) - $60.00 is tax-deductible
Dual - $60.00 is tax-deductible
Dual (2-year) - $95.00 is tax-deductible
Dual Senior - $15.00 is tax-deductible
Dual Senior (2-year) - $15.00 is tax-deductible
Senior & Student - $10.00 is tax-deductible

Other

Can I set up my membership to auto-renew?

If you’d like to have your membership auto-renew, login to your account at goelevent.com and click on Your Memberships to add a payment method.

How do I get my popcorn card?

You may pick up your card at any SIFF Cinema location the next time you visit. Simply ask a SIFF staff member for assistance. You do not need a popcorn card to access member discounts on SIFF Cinema and Festival tickets.

What age does a Senior membership apply to?

We suggest Senior level membership for patrons 65 and over.

I am a volunteer. How do I redeem my six volunteer vouchers for a SIFF membership?

Please fill out and submit this form in order to redeem your vouchers for a membership.

Please reach out to membership@siff.net if you have any other questions or concerns.