Membership FAQ

Being a SIFF member should be as simple as it is satisfying!

On this page: Troubleshooting | Cost | Other

Troubleshooting

I need help logging into my account on siff.net?

If you need help troubleshooting logging into your member account please contact our box office at boxoffice@siff.net.

Why am I having trouble connecting my dual account?

If you are having trouble linking two accounts for your dual membership, you can reference these Instructions for Connecting Dual Memberships (PDF).

Cost

What is the cost of SIFF Membership?

SIFF Membership is $60 for individuals and $110 for dual membership, with a discounted $40 rate for Seniors and Students.

Are SIFF memberships tax-deductible?

Although SIFF’s previous membership levels were partially tax-deductible depending on the level and benefits offered, we have determined that SIFF memberships are no longer tax-deductible. This is because the fair-market value of the benefits offered exceeds the price of the membership. Click here if you are interested in making a fully tax-deductible donation to SIFF.

Other

Can I set up my membership to auto-renew?

If you’d like to have your membership auto-renew, login to your account and click on Your Memberships to add a payment method.

When will cinemas reopen?

SIFF is back! The Egyptian and Film Center are open. The Uptown is reopening later this November 2021.

We will continue to present virtual cinema and film classes so we have a place to explore and connect virtually.

Can I get a SIFF membership card?

In an effort to be environmentally conscious and streamline our process for members, we are no longer providing physical membership cards. Your name and email address is all that you need to access your membership benefits online and when our cinemas reopen.

How can I get my popcorn punch card and member sticker?

Popcorn punch cards and member stickers will be available to pick up at our cinemas once they reopen. We are not able to mail these materials at this time.

Please reach out to membership@siff.net if you have any other questions or concerns.