Membership FAQ
Being a SIFF member should be as simple as it is satisfying!
Please reach out to membership@siff.net if you have any other questions or concerns.
FAQ
When and why did SIFF make changes to the membership program?
As of November 18, 2019, our new and improved membership program has only one membership level: SIFF Member. We made this change in order to provide all of our members with a unified and simplified experience. By simplifying what we offer—from 17 membership levels previously offered to one level now—we can ensure that being a SIFF member is as simple as it is satisfying!
When will cinemas reopen?
SIFF is returning to the cinemas this October 2021! Read more.
In the meantime, as long as support and interest exists, we will continue to present Virtual SIFF Cinema and film classes so we have a place to explore and connect. Visit us at siff.net/virtual for the latest.
What benefits are available to members now? What benefits will be available once cinemas reopen?
Perks for now
+ Access to monthly complimentary virtual screenings
+ Special Member pricing on virtual classes and events
+ 3 months FREE of hand-picked cult, classic, independent, and award-winning films from MUBI—the curated online cinema streaming platform that you can watch on your computer, iPhone, Apple TV, Android, Playstation, Roku, Samsung Smart TV and more.*
Perks for later
+ Cinema + Festival Discounts
+ Five complimentary medium popcorns
+ Special invites and more
Perks forever
+ The good feels of supporting your local film org and the future of independent cinema!
*Offer good for first-time MUBI subscribers only. After your MUBI free trial ends, you'll automatically be charged $10.99/mo. Cancel anytime.
Does my member discount apply to Virtual SIFF Cinema?
At this time, the member discount does not apply to Virtual SIFF Cinema screenings. This is because SIFF partners with various distributors who use various platforms to present these screenings, which means SIFF does not have the ability to offer our usual member discounts. In the future, we hope to offer films on our service and have the ability to offer member discounts. Stay tuned!
We have been able to offer frequent complimentary screenings and special promotional opportunities to our members, which we have been emailing directly to members as we receive these opportunities from our partners. We will continue to offer these complimentary screenings on a monthly basis.
Why should I become a member if cinemas are closed?
By keeping your membership active, you can enjoy our virtual benefits now and show your support for SIFF. Members make SIFF, and we need your help to sustain our mission and plan for our future reopening. Thank you for standing with SIFF!
Why can’t I log in to my account on siff.net?
SIFF moved to a new ticketing system, Elevent, in November 2019. If you have not logged in since November 2019, you will need to create a new login.
What happened to my member number?
SIFF’s new ticketing system has streamlined our process. In the new system, member numbers are no longer necessary and therefore no longer in use. All that is required to access your membership benefits is your name and an email address.
What is the cost of SIFF Membership?
SIFF Membership is $60 for individuals and $110 for dual membership, with a discounted $40 rate for Seniors and Students.
Will I still be able to get a dual membership?
Yes. We now offer dual memberships for $110, or a $75 dual membership for seniors.
Are SIFF memberships tax-deductible?
Although SIFF’s previous membership levels were partially tax-deductible depending on the level and benefits offered, we have determined that SIFF memberships are no longer tax-deductible. This is because the fair-market value of the benefits offered exceeds the price of the membership. Click here if you are interested in making a fully tax-deductible donation to SIFF.
Why am I having trouble connecting my dual account?
If you are having trouble linking two accounts for your dual membership, you can reference these Instructions for Connecting Dual Memberships (PDF).
Can I set up my membership to auto-renew?
If you’d like to have your membership auto-renew, login to your account and click on Your Memberships to add a payment method.
Can I get a SIFF membership card?
In an effort to be environmentally conscious and streamline our process for members, we are no longer providing physical membership cards. Your name and email address is all that you need to access your membership benefits online and when our cinemas reopen.
How can I get my popcorn punch card and member sticker?
Popcorn punch cards and member stickers will be available to pick up at our cinemas once they reopen. We are not able to mail these materials at this time.
Will I still be able to redeem five volunteer vouchers for a SIFF membership?
Yes; SIFF volunteers will be able to turn in five volunteer vouchers for a SIFF membership. Please fill out and submit this form in order to redeem your vouchers for a membership.